Strategies the User-eXperience Lab uses to avoid implicit bias
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|Implicit biases, which can be favorable or unfavorable, are involuntary and cause us to have feelings and attitudes about people based on characteristics such as race, ethnicity, age, and appearance. When designing, building, and evaluating digital or physical products, it is important to make sure the product is usable for all users. Usability testing is a great way to check for implicit bias in design.
We at the User-eXperience Lab recognize that we have subconscious biases and actively work to account for implicit bias in our work. We start by considering who we might be
User-eXperience Lab Growing Business with Local Industry
The University of Tennessee has a long-standing commitment to its land grant mission including supporting economic and workforce growth in the East TN region. UT’s User-eXperience Lab (UXL) is supporting this commitment by strategically fostering opportunities with Knoxville businesses. In 2018, the UXL was designated a UT core facility administered by the Center for Information and Communication Studies (CICS). We can now offer our full range of UX services to private organizations, providing high-quality user insights at a low price.
The User-eXperience Lab directly responds to the evolving landscape of digital design, delivery, and business strategy. The shift toward a … Read more “User-eXperience Lab Growing Business with Local Industry”
User-eXperience Lab is now a Core Facility
For many years the CCI User eXperience and Message Effects Labs have provided services to CCI researchers as well as to researchers and programs across the campus and at federal agencies. This June these labs successfully earned UT’s designation of “core facility,” which means they have been recognized by the Office of Research Engagement as being important components of the university’s research portfolio and visibility. This designation provides access to avenues of funding that can be used to support our lab management and instrumentation. It is exciting to have our CCI lab appear with 13 other high profile UT research labs … Read more “User-eXperience Lab is now a Core Facility”
New User-eXperience Lab Equipment
The Spring of 2017 the CICS User-eXperience Lab (UXL) received new equipment: Oculus Rift Virtual Reality Gear and Noldus Face Reader 7. The new equipment increases capacity and expands research opportunities for faculty, researchers, and students in the College of Communication and Information’s four schools (Advertising and Public Relations, Communication Studies, Information Sciences, and Journalism and Electronic Media).
The Oculus Rift Virtual Reality Gear provides an environment to study people’s information behavior, how people communicate, the effects of communication messages, and information architecture design in virtual environments. Many established CCI research agendas can be extended with use of VR … Read more “New User-eXperience Lab Equipment”
Improving systems through user experience (UX) testing and assessing the value of library and information services are essential for new roles for information professionals. With support from the IMLS Laura Bush 21st Century Librarian grant program, the Experience Assessment (UX-A) project will face this challenge of educating our future information professionals in all aspects of performance and measurement in both libraries and information environments. Led by Chancellor’s Professor Carol Tenopir, SIS Professor Dania Bilal, SIS Associate Professor Rachel Fleming-May, and UT Libraries Assessment Librarian Regina Mays, UX-A will combine coursework, training, and hands-on experience to equip a diverse cohort of … Read more “UX-A Program”